Client Services Associate

Join the nation’s premier state government affairs firm as a Client Services Associate. Stateside is seeking a driven professional for this entry-level role that is a shared resource to senior-level issue managers and clients.

The Client Services Associate is responsible for accurate and timely reporting of legislative and regulatory issues affecting our clients and providing mission-critical operational work, including data maintenance and integrity, proofreading work products, scheduling, and formatting to ensure brand consistency.

The position is utilized as a floating role easily, and promptly, moving from performing long-term requests to completing high-priority, time sensitive requests.

The salary range for this position is $50,000 - $60,000. This is an in-person position.

 

Essential Duties of Position:

  • Manage client account settings and configurations, driving prompt execution of updates while maintaining accurate system records
  • Ownership of contract drafting, collaborating across multiple departments to ensure accuracy and timeliness
  • Assist in coordination of projects including managing internal communications and milestones
  • Extract, query, and compile data from internal and external databases to generate actionable reports for key stakeholders
  • Execute quality control on client-facing reports, internal memos, and key project documents, refining content and formatting across multiple media types
  • Other duties as assigned

 

Requirements:

  • Bachelor's or Associates degree
  • Incredible attention to detail
  • Thrives in a team environment where collaboration is required
  • Openness towards tasks with varying degrees of difficulty
  • Sound knowledge of spelling, grammar, and punctuation
  • Capable of being nimble while still meeting deadlines
  • Interest in state and local government processes, procedures, and action
  • Proficiency in Microsoft Office and Google Workspace