Our client had not previously conducted a comprehensive legislative analysis, licensure review, or regulatory evaluation of their business model on a national level. They were aware that state regulations vary to a significant degree with some states providing little or no oversight and others heavily regulating and licensing their business. In order to assess how our client must operate in every state and to provide a blueprint for an issue management program, it was necessary to create a complete compliance guide for each state.
Stateside created a customized reference resource covering state laws and regulations. This guide provided:
- Industry Definitions. How does each state define their business? How many different types of agencies/businesses legally operate in the state?
- State Regulatory Authority. What state agency governs or monitors their business?
- Licensure Information. Does the state require these businesses to be licensed, certified, or registered in any manner? What type of license and what are the requirements? How often is the license renewed? Is licensing mandatory, optional, or not available? Is licensing information available online (in a database, PDF, or other format)? How may it be obtained or where is it located?
- Inspections/Monitoring. Does the state regulatory authority monitor, inspect, or evaluate these businesses? If so, how often? Are inspection reports or state rating available online (in a database, PDF, or other format)? How may it be obtained or where is it located?
- Employees. Does the business directly employ or utilize independent contractors?
- Marketing & Third-parties. Any restrictions on third-parties marketing the business or the business’s information?
- Third-Party Referrals. May third-parties refer a potential family/client/senior/care recipient to these businesses/agencies? Are there any restrictions or requirements for either party? Disclosures that must be made by the referring party?
The client is now fully aware of current law and the regulatory processes used by state officials to monitor and enforce these laws and regulations. And, they are able to identify opportunities to improve state laws and regulations in ways that benefit their business model.